Last Updated: 31/07/202

At SwanScene, accessible from swanscene.org.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by us and how we use it.

1. Information We Collect
We may collect and process the following data:

Personal Identification Information: Name, email address, phone number, etc., when you fill out a contact form, subscribe to a newsletter, or otherwise provide it to us voluntarily.

Usage Data: Information on how the website is accessed and used (e.g. browser type, IP address, pages visited, time spent).

Cookies and Tracking Technologies: We use cookies to improve your browsing experience and analyse site traffic.

2. How We Use Your Information
We use the collected data for various purposes, including:

To operate and maintain the website

To respond to your enquiries or provide customer support

To send you updates, newsletters or marketing communications (where consent is given)

To monitor and analyse usage and trends to improve user experience

To ensure security and prevent fraud

3. Sharing Your Information
We do not sell, trade, or rent users’ personal identification information to others. We may share your data with:

Service providers who help us operate the website or perform services on our behalf

Legal authorities, if required by law or in response to valid legal requests

4. Your Data Protection Rights
Depending on your location, you may have the right to:

Access, update or delete your personal data

Object to our processing of your data

Withdraw consent at any time

File a complaint with a data protection authority

To exercise any of these rights, please contact us at support@macmillan-digital.com

5. Cookies
Our website uses cookies to enhance the user experience. You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly without them.

6. Third-Party Services
We may include links to third-party websites or use third-party tools (e.g., Google Analytics). These services have their own privacy policies, which we recommend you review.

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, or as required by applicable laws.

8. Security
We take reasonable steps to protect the personal information you provide from unauthorised access or disclosure. However, no internet-based system is 100% secure.

9. Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about these Terms, please contact us at:
SwanScene
Provided by Macmillan Digital Services
support@macmillan-digital.com